Security

We utilize an off-site colocation data center to house our servers. Boasting more than 25,000 sq. ft. of raised floor space, our data center offers redundant electric utility power feeds and four auto-cutover diesel generators, multiple cooling systems, advanced fire suppression, and a carrier-neutral telecommunications infrastructure. The 100 gb/s high-speed fiber network shared between our Midwest data centers enables an extremely low latency of 7ms RTT. Additionally, latency between these data centers and the Equinix Cloud Exchange in Chicago is only 6ms RTT via 100 gb/s fiber.

IT Compliance

  • Service Organization Control (SOC) 1 & 2 Reports

  • Health Information Trust (HITRUST) Alliance Common Security Framework (CSF) Validation

  • Payment Card Industry Data Security Standard (PCI DSS) Attestation of Compliance

  • EU-U.S. Privacy Shield Attestation for General Data Protection Regulation (GDPR)

  • Cloud Security Alliance (CSA) Security, Trust, Assurance, and Risk (STAR) Registration

Operations Support Center (OSC)

  • Biometric & Electronic Employee Photo ID Card Access Control

  • Escorted Visitor Access Management

  • Door Sensors

  • Video Camera Surveillance

  • Lockable Cabinets and Cages

Multi-Tiered Security System

  • 24x7x365 On-Site Staff

  • Remote Hands (Break/Fix)

  • Common Operational Systems Supporting All Locations

  • Portal

Monitoring Systems

  • Facility Electrical and Mechanical

  • Computer and Storage

  • Components of Networking

  • Ports and Services

  • Event Aggregation with IBM Netcool